IT Support
- Computer setup, configuration and support
- Networks
- Security
- Disaster recovery
- Data recovery
- Remote access
- Website design
- Consultancy
- Tuition
Our IT Support services include complete solutions relevant to protecting your investment in hardware, software and data.
Networks
NRGies’ vast experience in assisting clients grow from single users to large multi-user networks means reliability and peace of mind for the right solution, making us your perfect partner.
Security
Technology is constantly changing and therefore a vast amount of PC and network security options are available. NRGies realises the challenges users face when deciding the most effective way to protect PCs or network from unwanted viruses or trojans. Our experienced engineers support users with the most suitable method of PC protection while our security audit provides a powerful stable of secure solutions to enable your organisation to confidently interact with the Internet.
Disaster Recovery
Ever since the use of computers, there have been warnings of the failure of systems, data loss and its impact on individuals and businesses. As a premier IT support provider to home and small businesses NRGies works with you to ensure minimum impact when disaster happens by applying the following strategies:
- Understanding the implications of the specific disaster encountered and to ensure that in the face of the unforeseeable, your business is still able to return to normality with minimum downtime
- Ensure that your network and systems remain robust and are configured for maximum resilience
- Minimise the impact of an unforeseeable disaster by developing a comprehensive IT recovery plan with regular testing
Data Recovery
Remote Access
In addition, our experienced team is able to remotely connect to your computer and make the necessary adjustments as and when required. The approach we take to managed services is to provide our client with professional and experienced technical resources, either via our help desk facility using remote connections, or via on-site engineering and consultancy.
Website Design
If you are looking to expand your business presence on the World Wide Web, or have an existing website that isn't performing as efficiently as you would like, NRGies provides a broad range of services and solutions. Our highly experienced team of designers and developers assist with all aspects of website design, from start to completion. These services include:
- Domain name registration and management
- Professional website design
- Website hosting and support
- Google AdWords for website optimisation
- Multiple email accounts
- Visitor statistics
Consultancy
NRGies assesses your business processes and provides solutions for a more efficient and cost-effective operation in the following areas:
- Business Automation
- Business Plans
- Business Processes
- Presentations in PowerPoint
- Excel spreadsheets
- Data Analysis
- Reports
- Power BI - interactive visualizations and business intelligence
- Startup Business solutions and packages for efficiently running a business
- Project Management (Agile Scrum Master Project Management Skills)
- Google Apps Integration
- Accounting and Expenses software
- Digital Photography, Live photos for marketing
- Videography and 360 footage
We manage the purchasing of both hardware and software, ensuring optimised solutions. Our support is structured to ensure all our clients receive the same high standard of service.
Tuition
NRGies tutors specialise in computer training and providing private lessons at your home, online or business locations to include:
- PC or Mac familiarisation
- Social media
- Word Processing
- Spreadsheets
- Presentations
- Internet
- Mobile Apps
- On-line banking and shopping
- Digital photography
- Video editing
- Online selling e.g. eBay
- iPhone and Andoid mobile and tablet setup, backup and fine tunning